FAQ

Find answers to frequently asked questions. Otherwise contact us by clicking here.

Most asked questions

  • I lost my password, how to redefine a new one?     
  • What is the fee applied to my correspondents when they call me on my ippi number?     
  • How to set the greeting on my voicemail?     
  • Why my correspondents fall directly on my voicemail when I am actually connected to the service?     
  • I am connected to the ippi network, I can receive calls but I can't make calls, why?     
  • What is the difference between an offer PRO and not PRO?     
  • In which countries can I enjoy the ippi services?     
  • Can I use IPPI to call special numbers starting with 08 or with 4 digits?     
  • What are the requirements to subscribe to ippi?     
  • What numbers are included in my unlimited package?     
  • Why I can not recharge my account?     
  • When I connect to my voicemail, the server does not understand my instructions, why?     
  • How many calls can I make or receive at the same time with my ippi account?     
  • What is my SIP address/number?     
  • Is there a term commitment?     

General VoIP

 

ippi offer

Généralités

Numéro ippi

Autres

  • @Q239@     
  • @Q240@     
  • @Q241@     
  • @Q242@     
  • @Q221@     
  • Why my correspondents fall directly on my voicemail when I am actually connected to the service?     
  • @Q251@     
  • @Q252@     
  • @Q253@     
  • @Q256@     
  • @Q257@     
  • Can I use IPPI to call special numbers starting with 08 or with 4 digits?     
  • I am connected to the ippi network, I can receive calls but I can't make calls, why?     
  • I subscribed to a package or an option and I can't make calls, why?     
  • When I connect to my voicemail, the server does not understand my instructions, why?     
  • @Q263@     
  • @Q287@     

 

Using the service

Appeler avec ippi

Le service ippi

 

Subscription / Cancellation

 

Installation ippi Box, ippi Messenger & ippi Softphone Mobile

 

Member area myippi

 

Billing